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IT template
Classify monitoring alerts by severity, open incidents for critical issues and notify on-call.
The problem
Alert channels are noisy, so critical signals are buried and incident tickets are created by hand. Context gets lost between the monitoring tool, the tracker and the chat channel.
Workflow
This is the complete workflow. Select a step to inspect it, run it with sample data, or simulate a failure to see recovery.
Trigger: Webhook · Monitoring alert
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Select any step on the canvas to see its configuration and simulated output.
Simulated demonstration with sample data. It illustrates how a run is presented and does not execute real customer workflows.
Steps
A monitoring webhook delivers an alert payload.
An AI step assesses severity and the affected service.
A rule checks whether severity crosses the incident threshold.
Critical alerts open an incident ticket; minor alerts are posted to a channel.
The on-call engineer is notified with the alert context.
Required integrations
Integrations are planned. Templates run against sample data in the demo.
Configuration
Webhook endpoint
Signing secret for inbound alerts
Severity levels
Categories and thresholds
Issue tracker
Project and fields for incidents
On-call target
Who to notify and where
Expected output
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